the system and displays freez

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abd_bela
Posts: 20
Joined: Tue Dec 22, 2020 9:56 am

the system and displays freez

#1 Post by abd_bela »


Hi everybody
I am using MX23.

Often The system freezes, the keyboard does not work, the mouse moves but the click does nothing.

I have to log out with CTRL+backspace or reboot nothing else works.

Please any idea how to fix the problem
My machine is a laptop with a small screen, I use a 1920*1080 resolution, there may be a link with the frozen??

Thanks a lot

Charlie Brown

Re: the system and displays freez

#2 Post by Charlie Brown »

Code: Select all

sudo apt purge xfce4-screensaver -y
Reboot.

This is especially for freezing after suspend - wake-up.

But if it's randomly freezing:

Take the rams out then re-seat. (No matter mem-test shows everything's fine)

User avatar
j2mcgreg
Global Moderator
Posts: 6660
Joined: Tue Oct 23, 2007 12:04 pm

Re: the system and displays freez

#3 Post by j2mcgreg »

@abd_bela

Please use the normal font height when posting in the forums.

Also, we are going to need your computer’s complete profile before we can proceed, so you need to post the output from the QSI utility. The Quick System Info (QSI) utility is located in MX Tools and its output is automatically formatted for use here in the forum. Run the QSI utility, click “Copy for Forum” at the bottom and then just paste it here in your thread.
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