No soundcard found on new laptop

[j2mcgreg]

As you have a pressing need for a working sound card, I suggest that you search your local market or Amazon for one of these:

https://www.canadacomputers.com/product ... _id=121319

which are known to work with Linux.

[argonaut459]

Found a real old bluetooth headset I once bought as I was driving a lot.
After pairing it, it seem to work rather fine. Sound plays - metal blasting in my ear right now.
And zoom picked up my voice right away as I was in the settings.

Why does bluetooth speaker and recording work, but not the internal speakers and mic of the laptop?
May this help in figuring out whats the issue?

current inxi

Code: Select all

System:    Kernel: 6.0.0-3mx-amd64 [6.0.5-1~mx21+1] x86_64 bits: 64 compiler: gcc v: 10.2.1 
           parameters: BOOT_IMAGE=/boot/vmlinuz-6.0.0-3mx-amd64 
           root=UUID=<filter> ro quiet splash 
           Desktop: Xfce 4.16.0 tk: Gtk 3.24.24 info: xfce4-panel, plank wm: xfwm 4.16.1 vt: 7 
           dm: LightDM 1.26.0 Distro: MX-21.2.1_ahs_x64 Wildflower September 18  2022 
           base: Debian GNU/Linux 11 (bullseye) 
Machine:   Type: Laptop System: THOMSON product: GENEO14C-4WH128 v: N/A serial: <filter> 
           Mobo: Eii model: G116X1_1 serial: <filter> UEFI: American Megatrends 
           v: E.G116X1_1_6.S4.E1.039 date: 07/28/2021 
Battery:   ID-1: BAT0 charge: 27.2 Wh (89.5%) condition: 30.4/30.4 Wh (100.0%) volts: 7.6 min: N/A 
           model: GLK MRD Li-ion Battery type: Li-ion serial: <filter> status: Discharging 
CPU:       Info: Dual Core model: Intel Celeron N4020 bits: 64 type: MCP arch: Goldmont Plus 
           family: 6 model-id: 7A (122) stepping: 8 microcode: 1E cache: L2: 4 MiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 4377 
           Speed: 1094 MHz min/max: 800/2800 MHz Core speeds (MHz): 1: 1849 2: 1256 
           Vulnerabilities: Type: itlb_multihit status: Not affected 
           Type: l1tf status: Not affected 
           Type: mds status: Not affected 
           Type: meltdown status: Not affected 
           Type: mmio_stale_data status: Not affected 
           Type: retbleed status: Not affected 
           Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 
           mitigation: Enhanced IBRS, IBPB: conditional, RSB filling, PBRSB-eIBRS: Not affected 
           Type: srbds status: Not affected 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: Intel GeminiLake [UHD Graphics 600] driver: i915 v: kernel bus-ID: 00:02.0 
           chip-ID: 8086:3185 class-ID: 0300 
           Device-2: icSpring icspring camera type: USB driver: uvcvideo bus-ID: 1-7:3 
           chip-ID: 32e6:9005 class-ID: 0e02 
           Display: x11 server: X.Org 1.20.14 compositor: xfwm4 v: 4.16.1 driver: 
           loaded: modesetting unloaded: fbdev,vesa display-ID: :0.0 screens: 1 
           Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0") 
           s-diag: 414mm (16.3") 
           Monitor-1: eDP-1 res: 1366x768 hz: 60 dpi: 67 size: 518x333mm (20.4x13.1") 
           diag: 616mm (24.2") 
           OpenGL: renderer: Mesa Intel UHD Graphics 600 (GLK 2) v: 4.6 Mesa 22.0.5 
           direct render: Yes 
Audio:     Device-1: Intel Celeron/Pentium Silver Processor High Definition Audio 
           driver: snd_hda_intel v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_apl 
           bus-ID: 00:0e.0 chip-ID: 8086:3198 class-ID: 0401 
           Sound Server-1: ALSA v: k6.0.0-3mx-amd64 running: yes 
           Sound Server-2: PulseAudio v: 14.2 running: yes 
Network:   Message: No device data found. 
           IF-ID-1: wlan0 state: up mac: <filter> 
Bluetooth: Device-1: Realtek 802.11ac NIC type: USB driver: btusb,rtl8821cu bus-ID: 1-4:2 
           chip-ID: 0bda:c820 class-ID: e001 serial: <filter> 
           Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2 
           sub-v: 7644 hci-v: 4.2 rev: 829a 
           Info: acl-mtu: 1021:8 sco-mtu: 255:12 link-policy: rswitch hold sniff park 
           link-mode: slave accept service-classes: rendering, capturing, object transfer, audio 
Drives:    Local Storage: total: 234.48 GiB used: 23.92 GiB (10.2%) 
           ID-1: /dev/mmcblk0 maj-min: 179:0 model: SLD128 size: 115.23 GiB block-size: 
           physical: 512 B logical: 512 B type: SSD serial: <filter> rev: 0x8 scheme: GPT 
           SMART Message: Unknown smartctl error. Unable to generate data. 
           SMART Message: Unable to run smartctl. Root privileges required. 
           ID-2: /dev/sda maj-min: 8:0 vendor: Intenso model: N/A size: 119.24 GiB block-size: 
           physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 9A0 
           scheme: GPT 
Partition: ID-1: / raw-size: 40 GiB size: 39.08 GiB (97.69%) used: 9.94 GiB (25.4%) fs: ext4 
           dev: /dev/sda3 maj-min: 8:3 
           ID-2: /boot/efi raw-size: 100 MiB size: 98.4 MiB (98.42%) used: 275 KiB (0.3%) fs: vfat 
           dev: /dev/sda1 maj-min: 8:1 
           ID-3: /home raw-size: 73.14 GiB size: 71.44 GiB (97.68%) used: 13.97 GiB (19.6%) 
           fs: ext4 dev: /dev/sda4 maj-min: 8:4 
Swap:      Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default) 
           ID-1: swap-1 type: partition size: 6 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/sda2 
           maj-min: 8:2 
Sensors:   System Temperatures: cpu: 50.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     Packages: note: see --pkg apt: 1956 lib: 985 flatpak: 0 
           No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian bullseye-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian bullseye main contrib non-free
           2: deb http://security.debian.org/debian-security bullseye-security main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb https://mirror.23m.com/mx-packages/mx/repo/ bullseye main non-free
           2: deb https://mirror.23m.com/mx-packages/mx/repo/ bullseye ahs
           Active apt repos in: /etc/apt/sources.list.d/onlyoffice.list 
           1: deb https://download.onlyoffice.com/repo/debian squeeze main
           Active apt repos in: /etc/apt/sources.list.d/opera-stable.list 
           1: deb https://deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases)
           Active apt repos in: /etc/apt/sources.list.d/spotify.list 
           1: deb http://repository.spotify.com stable non-free
Info:      Processes: 226 Uptime: 27m wakeups: 2 Memory: 3.67 GiB used: 2.08 GiB (56.9%) 
           Init: SysVinit v: 2.96 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: N/A 
           alt: 10 Client: shell wrapper v: 5.1.4-release inxi: 3.3.06 
Boot Mode: UEFI

[argonaut459]

Why does bluetooth speaker and recording work, but not the internal speakers and mic of the laptop?
May this help in figuring out whats the issue?

Any insight why Bluetooth audio / recording is working and normal sound or the 3.5mm jack does not?

[argonaut459]

I got some time over the next days, and wanted to try some things I found on other forums. Though most of them are for totally other distros, I want to make sure I don't f** something up.

Is making a Timeshift backup enough tob keep me save, or should I make an iso out of all my harddrive?

Cheers and have a pleasant and relaxed time

[argonaut459]

https://github.com/thesofproject/sof-bi ... ain/v2.4.x

If I see this correct, a new version was released not to long ago.
How can I tell if it is actually the correct one to use on this laptop?

Installing it would be the same command (just new link) as in a previous post by Huckleberry, right?

So far, using Bluetooth earbuds works, and using them as microphone during zoom sessions and meetings works good, but wearing them 10+ hours isn't that great, hence having the speakers and mic of the laptop working would be great

[roundup976]

You may need to blacklist snd_soc_skl and snd_sof_pci_intel_apl. You can add to or create a blacklist.conf in /etc/modprobe.d containing:

Code: Select all

blacklist  snd_soc_skl
blacklist snd_sof_pci_intel_apl

reboot.

I had a similar issue on older kernel recently and after creating a conf file in /etc/modprobe.d it still failed on sound until blacklisting what the kernel wanted to load.

[argonaut459]

Hi roundup,
thank you very much for the reply.
I'll try this out as soon as possible.

Should I have sound right after the reboot, or do I have to select / change something first?
What about this new SOF driver update I mentioned earlier. Should I install that first or wait and see what the blacklisting achieves?

[argonaut459]

You may need to blacklist snd_soc_skl and snd_sof_pci_intel_apl. You can add to or create a blacklist.conf in /etc/modprobe.d containing:

Code: Select all

blacklist  snd_soc_skl
blacklist snd_sof_pci_intel_apl

reboot.

I had a similar issue on older kernel recently and after creating a conf file in /etc/modprobe.d it still failed on sound until blacklisting what the kernel wanted to load.

created the file, added the 2 lines, rebooted and nothing.
Soundcardselect had one HDA Intel PCH selected

Alsamixer gives me standart and this HDA to select from. Standart gives me control over speaker volume and capture volume.
the HDA selection only shows 4 s/pdif that cant be changed or altered.

All in all, the laptop is still as silent as it was before.

[j2mcgreg]

@argonaut459

have a look at post #20 in this thread of mine where I discuss the problems I was having with the 6.0 and 6.1 kernels and audio.

https://forum.mxlinux.org/viewtopic.php ... 7&start=10

My solution was to use MXPI to install the Debian 5.10 kernel. In my case, sound is working, not perfectly, but it is working. This, I think, is a temporary fix, as the bugs in the 6 series kernels will get worked out in due course.

[argonaut459]

there was a reason I chose the AHS version for that laptop.
Maybe it was just me being stupid
New laptop = newest version needed, without realizing that the laptop is of course rather mundane "old" tech

So just download other kernel from mxpi and choose it in grub?
Will try in the next days