Hard Freeze

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Author
MXRobo
Posts: 1834
Joined: Thu Nov 14, 2019 12:09 pm

Hard Freeze

#1 Post by MXRobo »

Hello again,
I'd certainly appreciate some advice.

Hard Freeze - USB malware?
Latpop froze with an “in progress” stationary “usually spinning” circle near the USB in thunar, required a hard shutdown.

I opened Freefilesync, I believe that I opened this USB in Freefilesync, I then clicked on the USB for some reason, and the laptop froze with an “in progress” stationary “usually spinning” circle near the USB in thunar. It stayed in this state, it did not go to a dark screen and display error messages, what I labeled as crashing and experienced in the past with this laptop when running on Mint, or older kernels in MX21. It did not respond to REISUB at all, and I had to do a hard shutdown. Note, this was different that any other issue I had before with this laptop in that it was a hard freeze, and did not respond to REISUB; the 5.16 AHS kernel resolved those issues I do believe. The freeze happened within minutes of starting the laptop and inserting the USB.

This paragraph will describe what appears to be associated with the hard freeze from observations; not really from any evidence such as logs or error messages, etc. - so it could be coincidental or incidental. From observation, use, I suspect three (3) possible causes. A fat32 formatted USB was recently inserted in a Windows machine at a printing office in some hillbilly town and they didn’t appear to be real tech savvy, but one of them could have caught their head in a propeller – thank you m_pav.

1 - A USB with malware appears plausible.

2nd - It did happened while I was using Freefilesync, and I don’t recall exactly what happened but something was not working right, so I’m suspected a communication glitch between Freefilesync, the USB and perhaps thunar.

3rd - The laptop was in a vehicle and got chilled to possibly 40 – 50 degrees Fahrenheit, but it warmed to up near room temperature before I powered up.

4th – An aberration.
==============================================================================================================================
Brief history with the laptop:
Definition: crash – laptop (LT) is unresponsive, then displaying error messages. I then REISUB, followed with a power button for complete shutdown.
Linux Mint 20.2 Xfce kernels - persistent crashing.
MX21-Xfce-Non-AHS ISO 5.10 LTS kernel, much better, but eventually (~100 hrs.) a crash, very similar symptoms and error messages.
MX21-Xfce-AHS ISO 5.14 kernel, much better than 5.10, but subtle (seemed subtle then) hesitations, eventually (~200 hrs) a crash.
ROCK SOLID on MX21-Xfce-AHS ISO 5.16 kernel, no hesitations (EXCEPT after exploratory surgery by me)
On an installation (not on a USB) I tried copying "Entire home" with MX User Manager>Copy/Snyc from the user to /etc/skel
Since removing the above, ROCK SOLID.
==========================================================================================================

Code: Select all

System:    Kernel: 5.16.0-4mx-amd64 x86_64 bits: 64 compiler: gcc v: 10.2.1 
           parameters: BOOT_IMAGE=/boot/vmlinuz-5.16.0-4mx-amd64 
           root=UUID=<filter> ro quiet splash 
           Desktop: Xfce 4.16.0 tk: Gtk 3.24.24 info: xfce4-panel wm: xfwm 4.16.1 vt: 7 
           dm: LightDM 1.26.0 Distro: MX-21_ahs_x64 Wildflower November 22  2021 
           base: Debian GNU/Linux 11 (bullseye) 
Machine:   Type: Laptop System: HP product: HP Pavilion Laptop 15z-eh000 v: N/A serial: <filter> 
           Chassis: type: 10 serial: <filter> 
           Mobo: HP model: 87C5 v: 35.24 serial: <filter> UEFI: AMI v: F.10 date: 11/03/2020 
Battery:   ID-1: BAT0 charge: 39.2 Wh (100.0%) condition: 39.2/39.2 Wh (100.0%) volts: 12.7 
           min: 11.3 model: Hewlett-Packard Primary type: Li-ion serial: N/A status: Full 
           cycles: 352 
CPU:       Info: 8-Core model: AMD Ryzen 7 4700U with Radeon Graphics bits: 64 type: MCP 
           arch: Zen 2 family: 17 (23) model-id: 60 (96) stepping: 1 microcode: 8600106 cache: 
           L2: 4 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 31940 
           Speed: 1572 MHz min/max: 1400/2000 MHz boost: enabled Core speeds (MHz): 1: 1572 
           2: 1472 3: 1426 4: 1376 5: 1370 6: 1343 7: 1439 8: 1389 
           Vulnerabilities: Type: itlb_multihit status: Not affected 
           Type: l1tf status: Not affected 
           Type: mds status: Not affected 
           Type: meltdown status: Not affected 
           Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 
           mitigation: Retpolines, IBPB: conditional, IBRS_FW, STIBP: disabled, RSB filling 
           Type: srbds status: Not affected 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: AMD Renoir vendor: Hewlett-Packard driver: amdgpu v: kernel bus-ID: 04:00.0 
           chip-ID: 1002:1636 class-ID: 0300 
           Device-2: Luxvisions Innotech Limited HP Wide Vision HD Camera type: USB 
           driver: uvcvideo bus-ID: 1-3:2 chip-ID: 30c9:000e class-ID: 0e02 
           Display: x11 server: X.Org 1.20.13 compositor: xfwm4 v: 4.16.1 driver: 
           loaded: amdgpu,ati unloaded: fbdev,modesetting,vesa display-ID: :0.0 screens: 1 
           Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
           s-diag: 582mm (22.9") 
           Monitor-1: eDP res: 1920x1080 hz: 60 dpi: 142 size: 344x194mm (13.5x7.6") 
           diag: 395mm (15.5") 
           OpenGL: renderer: AMD RENOIR (DRM 3.44.0 5.16.0-4mx-amd64 LLVM 12.0.1) 
           v: 4.6 Mesa 21.2.5 direct render: Yes 
Audio:     Device-1: AMD Renoir Radeon High Definition Audio vendor: Hewlett-Packard 
           driver: snd_hda_intel v: kernel bus-ID: 04:00.1 chip-ID: 1002:1637 class-ID: 0403 
           Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Hewlett-Packard 
           driver: snd_rn_pci_acp3x v: kernel alternate: snd_pci_acp3x bus-ID: 04:00.5 
           chip-ID: 1022:15e2 class-ID: 0480 
           Device-3: AMD Family 17h HD Audio vendor: Hewlett-Packard driver: snd_hda_intel 
           v: kernel bus-ID: 04:00.6 chip-ID: 1022:15e3 class-ID: 0403 
           Sound Server-1: ALSA v: k5.16.0-4mx-amd64 running: yes 
           Sound Server-2: PulseAudio v: 14.2 running: yes 
Network:   Device-1: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter 
           vendor: Hewlett-Packard driver: rtw_8822ce v: N/A modules: rtw88_8822ce,wl port: f000 
           bus-ID: 02:00.0 chip-ID: 10ec:c822 class-ID: 0280 
           IF: wlan0 state: up mac: <filter> 
Bluetooth: Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8 bus-ID: 1-4:3 
           chip-ID: 0bda:b00c class-ID: e001 serial: <filter> 
           Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 3.0 lmp-v: 5.1 
           sub-v: a0cb hci-v: 5.1 rev: 9a8 
           Info: acl-mtu: 1021:6 sco-mtu: 255:12 link-policy: rswitch hold sniff park 
           link-mode: slave accept service-classes: rendering, capturing, audio 
Drives:    Local Storage: total: 932.44 GiB used: 73.04 GiB (7.8%) 
           SMART Message: Unable to run smartctl. Root privileges required. 
           ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: WDS100T2B0C-00PXH0 
           size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 
           type: SSD serial: <filter> rev: 211070WD temp: 28.9 C scheme: GPT 
           ID-2: /dev/sda maj-min: 8:0 type: USB vendor: Kingston model: DataTraveler 2.0 
           size: 953.5 MiB block-size: physical: 512 B logical: 512 B type: N/A serial: <filter> 
           rev: 1.00 scheme: MBR 
           SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure? 
Partition: ID-1: / raw-size: 30 GiB size: 29.36 GiB (97.87%) used: 12.05 GiB (41.0%) fs: ext4 
           dev: /dev/nvme0n1p5 maj-min: 259:5 
           ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%) used: 428 KiB (0.1%) 
           fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 
           ID-3: /home raw-size: 20 GiB size: 19.52 GiB (97.59%) used: 863.9 MiB (4.3%) fs: ext4 
           dev: /dev/nvme0n1p4 maj-min: 259:4 
           ID-4: /tmp raw-size: 8 GiB size: 7.78 GiB (97.21%) used: 2.4 MiB (0.0%) fs: ext4 
           dev: /dev/nvme0n1p3 maj-min: 259:3 
Swap:      Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default) 
           ID-1: swap-1 type: partition size: 8.1 GiB used: 0 KiB (0.0%) priority: -2 
           dev: /dev/nvme0n1p2 maj-min: 259:2 
Sensors:   System Temperatures: cpu: 49.0 C mobo: N/A gpu: amdgpu temp: 42.0 C 
           Fan Speeds (RPM): cpu: 0 fan-2: 0 
Repos:     Packages: note: see --pkg apt: 2447 lib: 1253 flatpak: 0 
           No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 
           1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ bullseye main
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian bullseye-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian bullseye main contrib non-free
           2: deb http://security.debian.org/debian-security bullseye-security main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
           1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxrepo.com/mx/repo/ bullseye main non-free
           2: deb http://mxrepo.com/mx/repo/ bullseye ahs
           Active apt repos in: /etc/apt/sources.list.d/opera-stable.list 
           1: deb https://deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases)
           Active apt repos in: /etc/apt/sources.list.d/spotify.list 
           1: deb http://repository.spotify.com stable non-free
           Active apt repos in: /etc/apt/sources.list.d/vivaldi.list 
           1: deb [arch=amd64] https://repo.vivaldi.com/stable/deb/ stable main
Info:      Processes: 299 Uptime: 9m wakeups: 1278 Memory: 7.21 GiB used: 1.77 GiB (24.6%) 
           Init: SysVinit v: 2.96 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: 10.2.1 
           alt: 10 Shell: Bash v: 5.1.4 running-in: quick-system-info-mx 
           inxi: 3.3.06 
Boot Mode: UEFI

I looked at var/logs/syslogs real quick, but I don’t know what to look for, and not sure if anything would appear with such a hard freeze.

I do have some recent Timeshift snapshots and some MX Snapshots.
Without knowing what caused this, even if it was some type of malware, I’d assume one could not know for certain if it could or would carry over or find it’s way into a restored Timeshift snapshot.

One other thing, I was going to use this setup as MY “final release” for an MX Snapshot which I was then going to distribute to other people and computers, so I don’t really want to distribute something with potential malware.
If I should, I’d rather reinstall from an old MX Snapshot or reinstall from scratch.

Should I scan anything for malware with ClamAV or some other app? Should I focus on scanning the fat32 partitions on the laptop, the USB?
Should I scan before I do whatever is suggested, e.g. restore a Timeshift snapshot.
I’ve never really owned a Windows computer other than dual-booting, so I don’t know what to look for.

Any suggestions or advice would be much appreciated.

Thank you for reading.

User avatar
Mauser
Posts: 1458
Joined: Mon Jun 27, 2016 7:32 pm

Re: Hard Freeze

#2 Post by Mauser »

I find those thumb drives are not as reliable as other hardware. I bet you have a bad USB thumb drive.
I am command line illiterate. :confused: I copy & paste to the terminal. Liars, Wiseguys, Trolls, and those without manners will be added to my ignore list. :mad:

MXRobo
Posts: 1834
Joined: Thu Nov 14, 2019 12:09 pm

Re: Hard Freeze

#3 Post by MXRobo »

@Mauser
Thanks, that could be it, I know Huck said that they can just fail quickly – I never had one fail, but most of mine are just a few years old.
I have another one that’s 15 years old, very reliable.
This one’s been reliable, but it could just be a coincidence that it decided to fail after being inserted into the bowels of hell.

Maybe, I’ll see how to check the USB.

Thanks again, and basic advice really helps because I don’t have much experience with this, things failing, etc.

fresh_orange_00
Posts: 138
Joined: Mon May 31, 2021 10:04 am

Re: Hard Freeze

#4 Post by fresh_orange_00 »

MXRobo wrote: Thu Mar 24, 2022 9:03 pmI don’t have much experience with this, things failing, etc.
Me neither

MXRobo
Posts: 1834
Joined: Thu Nov 14, 2019 12:09 pm

Re: Hard Freeze

#5 Post by MXRobo »

Thanks for the info - I have mega-inexperience.

User avatar
Mauser
Posts: 1458
Joined: Mon Jun 27, 2016 7:32 pm

Re: Hard Freeze

#6 Post by Mauser »

MXRobo wrote: Thu Mar 24, 2022 9:03 pm @Mauser
Thanks, that could be it, I know Huck said that they can just fail quickly – I never had one fail, but most of mine are just a few years old.
I have another one that’s 15 years old, very reliable.
This one’s been reliable, but it could just be a coincidence that it decided to fail after being inserted into the bowels of hell.

Maybe, I’ll see how to check the USB.

Thanks again, and basic advice really helps because I don’t have much experience with this, things failing, etc.
I had 2 USB thumb drives fail so far in about 6 months to a year and all the other USB drives are still working fine for years.
I am command line illiterate. :confused: I copy & paste to the terminal. Liars, Wiseguys, Trolls, and those without manners will be added to my ignore list. :mad:

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