MX-19 - Canon CanoScan Lide 300 "Simple Scan" and "gscan2pdf" don't found it, but sytem detect it

[v17564]

Hello.

Edit: scangearmp2 3.70 works perfectly.

Edit: I read in a openSUSE Leap forum that, this issue, is solved with libsane-1.0.31 but the actual version is libsane-1.0.27.

I need your help.

I buy a Canon scanner CanoScan LiDE 300 and the programs "Simple Scan" and and "gscan2pdf" don't found the scanner but the system detects it and, when i run Simple Scan or gscan2pdf, the scanner moves internally, i can hear it.

The scanner is completely supported by SANE: http://www.sane-project.org/sane-mfgs.html#Z-CANON

CanoScan LiDE 300 - USB 0x04a9/0x1913 - Complete - All resolutions supported (up to 2400DPI) - pixma (0.28.6) - sane-pixma

I try this, TLP power management, but don't work: https://mxlinux.org/wiki/hardware/scanners/#Canon

gscan2pdf error message: device not found

gscan2pdf_Canonscan Lide 300.png

More information:

Code: Select all

$ lsusb
Bus 001 Device 004: ID 04a9:1913 Canon, Inc.

Code: Select all

$ sane-find-scanner
found USB scanner (vendor=0x04a9 [Canon], product=0x1913 [LiDE 300]) at libusb:001:004

Code: Select all

$ scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

Code: Select all

System:    Host: <filter> Kernel: 5.10.0-5mx-amd64 x86_64 bits: 64 compiler: N/A 
           parameters: BOOT_IMAGE=/boot/vmlinuz-5.10.0-5mx-amd64 
           root=UUID=<filter> ro quiet splash ipv6.disable=1 
           Desktop: Xfce 4.14.2 tk: Gtk 3.24.5 info: xfce4-panel wm: xfwm4 dm: LightDM 1.26.0 
           Distro: MX-19.4_ahs_x64 patito feo November 11  2020 
           base: Debian GNU/Linux 10 (buster) 
Machine:   Type: Desktop Mobo: ASRock model: AB350M Pro4 serial: <filter> 
           UEFI: American Megatrends v: P5.50 date: 12/20/2018 
CPU:       Topology: Quad Core model: AMD Ryzen 5 1500X bits: 64 type: MT MCP arch: Zen 
           family: 17 (23) model-id: 1 stepping: 1 microcode: 8001137 L2 cache: 2048 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 55887 
           Speed: 1375 MHz min/max: 1550/3500 MHz boost: enabled Core speeds (MHz): 1: 1375 
           2: 1375 3: 1379 4: 1378 5: 1375 6: 1374 7: 1433 8: 1376 
           Vulnerabilities: Type: itlb_multihit status: Not affected 
           Type: l1tf status: Not affected 
           Type: mds status: Not affected 
           Type: meltdown status: Not affected 
           Type: spec_store_bypass 
           mitigation: Speculative Store Bypass disabled via prctl and seccomp 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 
           mitigation: Full AMD retpoline, IBPB: conditional, STIBP: disabled, RSB filling 
           Type: srbds status: Not affected 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: NVIDIA GK208B [GeForce GT 710] vendor: ASUSTeK driver: nvidia v: 450.80.02 
           bus ID: 23:00.0 chip ID: 10de:128b 
           Display: x11 server: X.Org 1.20.10 driver: nvidia 
           unloaded: fbdev,modesetting,nouveau,vesa alternate: nv resolution: 1920x1080~60Hz 
           OpenGL: renderer: GeForce GT 710/PCIe/SSE2 v: 4.6.0 NVIDIA 450.80.02 
           direct render: Yes 
Audio:     Device-1: NVIDIA GK208 HDMI/DP Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel 
           bus ID: 23:00.1 chip ID: 10de:0e0f 
           Device-2: AMD Family 17h HD Audio vendor: ASRock driver: snd_hda_intel v: kernel 
           bus ID: 25:00.3 chip ID: 1022:1457 
           Sound Server: ALSA v: k5.10.0-5mx-amd64 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASRock 
           driver: r8169 v: kernel port: f000 bus ID: 1f:00.0 chip ID: 10ec:8168 
           IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
           IF-ID-1: vmnet1 state: unknown speed: N/A duplex: N/A mac: <filter> 
           IF-ID-2: vmnet8 state: unknown speed: N/A duplex: N/A mac: <filter> 
Drives:    Local Storage: total: 2.73 TiB used: 938.03 GiB (33.6%) 
           ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 1TB size: 931.51 GiB 
           block size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 serial: <filter> 
           rev: 2B2QEXM7 scheme: GPT 
           ID-2: /dev/sda vendor: Seagate model: ST2000DM001-1CH164 size: 1.82 TiB block size: 
           physical: 4096 B logical: 512 B speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> 
           rev: CC27 scheme: MBR 
Partition: ID-1: / raw size: 931.41 GiB size: 915.79 GiB (98.32%) used: 299.00 GiB (32.6%) 
           fs: ext4 dev: /dev/nvme0n1p2 
Sensors:   System Temperatures: cpu: 45.9 C mobo: N/A gpu: nvidia temp: 56 C 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 
           1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian buster-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian buster main contrib non-free
           2: deb http://deb.debian.org/debian-security buster/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb https://mxlinux.redimadrid.es/MX-Packages/mx/repo/ buster main non-free
           2: deb https://mxlinux.redimadrid.es/MX-Packages/mx/repo/ buster ahs
           No active apt repos in: /etc/apt/sources.list.d/various.list 
Info:      Processes: 277 Uptime: 5h 06m Memory: 31.36 GiB used: 4.46 GiB (14.2%) Init: SysVinit 
           v: 2.93 runlevel: 5 default: 5 Compilers: gcc: 8.3.0 alt: 8 Shell: quick-system-in 
           running in: quick-system-in inxi: 3.0.36 

[Leonard_Linux]

According to https://unix.stackexchange.com/question ... -find-scan this could be due to wrong permissions. Does scanimage detect the scanner when run with root privileges (sudo)?

If this is not the case, does scangearmp2 work for you?

Best regards
Leonard

[v17564]

Hello Leonard.

Your link is for Epson scanner in a Raspbian. The scanimage don't found the scanner even with sudo.

I found scangearmp2 after my first post and works perfectly.

Regards

[Leonard_Linux]

Hello Leonard.

Your link is for Epson scanner in a Raspbian. The scanimage don't found the scanner even with sudo.

I found scangearmp2 after my first post and works perfectly.

Regards

So your problem is solved now? If that is the case, please accept an answer as solution (the button with the tick), so others know there's a solution for this problem.

Best regards,
Leonard

[v17564]

Hello Leonard.

The "Scan Gear" form Canon only have 2 options for the quality of scan: paper or photo, but don't have any option to select points per inch: 300, 400, 600. So, the problem isn't solved.

The only option to scan with other qualities is with a VM of Window$ in VirtualBox. Yes, is a solution but not with MX Linux directly. This forum is to advise about problems and found a solution with MX Linux.

Regards.

[JayM]

Unfortunately neither MX Linux nor any other Linux distro can do anything about the quality or features of Canon's scangear application for Linux. You would need to discuss that with Canon.

[v17564]

Hello JayM.

Canon says: "they don't support Linux", but made Scan Gear and publish the source code.

In this post from openSUSE Leap: https://forums.opensuse.org/showthread. ... t-be-found, say that it's solved with new libsane-1.0.31:

Only recently have I discovered that the current version of preinstalled in openSUSE sane-backends 1.0.27 package doesn't support the specific scanner, but there is the most recent 1.0.30 version on the Sane website, which does support my scanner, but I cannot find out a way of installing that into openSUSE (I have never installed anything directly from the source).

Mx Linux have installed the same version: 1.0.27, an in the test repo there isn't new version. So, if i get a version of sane back end 1.0.30 or 31 perhaps can scan with Simple Scan or gscan2pdf with all options possibles.

Regards.