can't boot live-session ahs MX-19.2 64bits with a razer stealth 2020 : black screen after grub

When you run into problems installing MX Linux XFCE
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jerume
Posts: 30
Joined: Fri Jul 24, 2020 2:33 pm

Re: Installation MX-19.2 64bits process failed on a razer stealth 2020 : black screen

#41 Post by jerume »

SwampRabbit wrote: Sat Jul 25, 2020 1:18 pm
jerume wrote: Sat Jul 25, 2020 12:56 pm
SwampRabbit wrote: Sat Jul 25, 2020 12:42 pm This is a bit interesting because they can’t boot the Live USB.

One option if one of the suggestions Huckleberry Finn recommended doesn’t work is to boot the Live USB on another system, set up persistence, update, then try on the Razer.
That would be a good idea but I don't have the skills nor the time anymore :p
Setting up a Live Persistence USB with MX is so easy though, you just need a system that can boot the Live USB. ;)
If you have a clean tutorial i can follow then i will give it a try ;)
SwampRabbit wrote: Sat Jul 25, 2020 1:18 pm
jerume wrote: Sat Jul 25, 2020 12:56 pm FYI I click on "Turn Off", not just " Reboot". A reflex because I remember, by past ( like 20 years ago ), I had issue with the wifi card when switching OS with the dual boot ;)
I am not a windows user. When MX will run, I will remove Windows.
That actually doesn’t “shut down“ Windows, it does some hybrid shut down nonsense which can affect booting something else. Yeah, bad explanation, but you can read about it here.
https://www.howtogeek.com/349114/shutti ... -it-does/
To actually shut down, you can hold SHIFT when pressing shut down or run the following from the CLI

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shutdown /s /f /t 0
I don’t know if this is causing part of the problem, but it’s something to always make sure you do.
Ok i have boot on windows and this time i have shutdown it properly. Thanks for that.
Last edited by jerume on Sat Jul 25, 2020 3:00 pm, edited 1 time in total.

jerume
Posts: 30
Joined: Fri Jul 24, 2020 2:33 pm

Re: Installation MX-19.2 64bits process failed on a razer stealth 2020 : black screen

#42 Post by jerume »

Huckleberry Finn wrote: Sat Jul 25, 2020 1:24 pm I know you already tried these, but for the last time "altogether":

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nomodeset i915.modeset=0 nouveau.modeset=0
Next time

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video=SVIDEO-1:d
I have tried again no worries, but no luck, it doesn't work neither. Still the same black screen.

Because you never know :
Image
Last edited by jerume on Sat Jul 25, 2020 3:09 pm, edited 4 times in total.

SwampRabbit
Posts: 3602
Joined: Tue Jun 14, 2016 2:02 pm

Re: Installation MX-19.2 64bits process failed on a razer stealth 2020 : black screen

#43 Post by SwampRabbit »

Our very own dolphin_oracle makes lots of videos, out Manual, FAQ, and wiki also cover it a bit.

I think this one is a good start.
https://m.youtube.com/watch?v=kGi9jd1qW8g
NEW USERS START HERE FAQS, MX Manual, and How to Break Your System - Don't use Ubuntu PPAs! Always post your Quick System Info (QSI) when asking for help.

jerume
Posts: 30
Joined: Fri Jul 24, 2020 2:33 pm

Re: Installation MX-19.2 64bits process failed on a razer stealth 2020 : black screen

#44 Post by jerume »

JayM wrote: Sat Jul 25, 2020 4:24 am It looks like this Razer Blade Stealth 13 2020 gaming ultrabook has a single dedicated Nvidia GTX-1650 Ti Mobile GPU in it, which GPU was just released in April of this year and may not yet be supported by the Nouveau video driver in Debian and MX. I wonder if it's possible to boot the Live USB with persistence, install the latest Nvidia driver, remaster, reboot and reinstall? Or get the Nvidia driver installed on the live media in some other way so it gets carried over to the installation? (I'm asking the devs here.)
SwampRabbit wrote: Sat Jul 25, 2020 3:01 pm Our very own dolphin_oracle makes lots of videos, out Manual, FAQ, and wiki also cover it a bit.

I think this one is a good start.
https://m.youtube.com/watch?v=kGi9jd1qW8g
Ok I will give it a try. I will "boot the Live USB with persistence, install the latest Nvidia driver, remaster, reboot and reinstall?" ?
Any particular advice before i try?

SwampRabbit
Posts: 3602
Joined: Tue Jun 14, 2016 2:02 pm

Re: Installation MX-19.2 64bits process failed on a razer stealth 2020 : black screen

#45 Post by SwampRabbit »

Again, you need to do this with a different system, since you can’t boot at all with MX on the Razer.

I would create the live persistence USB, perform normal updates, remaster if you want. But do NOT install the Nvidia drivers yet.

Try to boot on the Razer with the USB after that. You may still need one of the boot options, but there were enough normal updates To AHS since release that it may get you to boot into the Live USB.
NEW USERS START HERE FAQS, MX Manual, and How to Break Your System - Don't use Ubuntu PPAs! Always post your Quick System Info (QSI) when asking for help.

jerume
Posts: 30
Joined: Fri Jul 24, 2020 2:33 pm

Re: Installation MX-19.2 64bits process failed on a razer stealth 2020 : black screen

#46 Post by jerume »

SwampRabbit wrote: Sat Jul 25, 2020 3:33 pm Again, you need to do this with a different system, since you can’t boot at all with MX on the Razer.

I would create the live persistence USB, perform normal updates, remaster if you want. But do NOT install the Nvidia drivers yet.

Try to boot on the Razer with the USB after that. You may still need one of the boot options, but there were enough normal updates To AHS since release that it may get you to boot into the Live USB.
So i have created the live persistence USB on another laptop and performed normal updates ( what do you mean by "remaster" if I want ? ).
I have used this updated key on the razer.
I still have a black screen, even with

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nomodeset i915.modeset=0 nouveau.modeset=0
or

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video=SVIDEO-1:d

SwampRabbit
Posts: 3602
Joined: Tue Jun 14, 2016 2:02 pm

Re: Installation MX-19.2 64bits process failed on a razer stealth 2020 : black screen

#47 Post by SwampRabbit »

You don’t “have to” remaster, that’s what I meant.

I can look at these packages I have lined up for updating for AHS again to see if anything in the change logs look like they might help. If they do I can post back here. After that, I can package them, send them to to repo, then you’d have to update your Live USB again.

All that won’t be fast though cause you’ll have to wait for me to get them packaged first. Plus there’s not knowing if it’s going to fix this boot issue really.

This is very odd because you should be able to boot in safe mode at least if you can boot Mint.

I looked at the Linux section on the Razer forum (boy does that forums kinda stink), but didn’t see anything that hasn’t been tried yet.
NEW USERS START HERE FAQS, MX Manual, and How to Break Your System - Don't use Ubuntu PPAs! Always post your Quick System Info (QSI) when asking for help.

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dolphin_oracle
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Re: Installation MX-19.2 64bits process failed on a razer stealth 2020 : black screen

#48 Post by dolphin_oracle »

I don't think the user is getting far enough for any update to actually help. if the user isn't getting to udev or isn't even seeing the customize menus when that option is selected, then something is really wrong.

installing the nvidia driver *might* help. the user would then need to boot with "xorg=nvidia" boot code to get into X, assuming that they get further in the bootup process.
http://www.youtube.com/runwiththedolphin
lenovo ThinkPad X1 Extreme Gen 4 - MX-23
FYI: mx "test" repo is not the same thing as debian testing repo.

SwampRabbit
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Joined: Tue Jun 14, 2016 2:02 pm

Re: Installation MX-19.2 64bits process failed on a razer stealth 2020 : black screen

#49 Post by SwampRabbit »

dolphin_oracle wrote: Sat Jul 25, 2020 10:00 pm I don't think the user is getting far enough for any update to actually help. if the user isn't getting to udev or isn't even seeing the customize menus when that option is selected, then something is really wrong.

installing the nvidia driver *might* help. the user would then need to boot with "xorg=nvidia" boot code to get into X, assuming that they get further in the bootup process.
You would know better on what to try. But I think they are getting to GRUB, but after choosing a boot option it goes “black”.

I figured it would be easier to boot using the Intel iGPU... I guess not.

What would they need to do to force the Nvidia driver install on another system running of the persistent live USB?
NEW USERS START HERE FAQS, MX Manual, and How to Break Your System - Don't use Ubuntu PPAs! Always post your Quick System Info (QSI) when asking for help.

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JayM
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Re: Installation MX-19.2 64bits process failed on a razer stealth 2020 : black screen

#50 Post by JayM »

I haven't reread the entire 5-page thread, but as per my edit of post #14 viewtopic.php?p=588189#p588189 this CPU has an Intel Iris Plus GPU in it so the computer seems to be a bumblebee system. It might be better to try to get it to boot with that Iris GPU then install the Nvidia driver later. I wonder if there's anything in the UEFI settings to let the OP select just the internal GPU? Unless someone has already asked that?
Please read the Forum Rules, How To Ask For Help, How to Break Your System and Don't Break Debian. Always include your full Quick System Info (QSI) with each and every new help request.

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