can't boot live-session ahs MX-19.2 64bits with a razer stealth 2020 : black screen after grub

[jerume]

Hello,

I have a laptop Razer Stealth 13" 2020.

I can't boot the Live USB, thus I can't perform the installation process.

I am trying to install via MX-19.2 ( i tried the July version as well ) and I can't go further than the first grub screen "Welcome to MX-19.2 (patito feo)!".

If I choose the normal MX-19.2 x64 (May 31, 2020) entry, or the Customize Boot (text menus) version, I got a black screen with no informations at all. I can use CTRL-ALT-SUP to reboot but no kernel magic keys.

On the laptop i have already a dual boot windows / Linux Mint.
I would like to remove LinxuMint to try your distrib.

Any help would be appreciated.

Thanks

My laptop spec :

Code: Select all

Blade Stealth 13 (Early 2020) - RZ09-0310
Intel Core i7-1065G7 Ice Lake 
13.3" 60Hz Full HD
GeForce GTX 1650 Ti Max-Q Full HD 60Hz

Code: Select all

CPU:       
           Topology: Quad Core model: Intel Core i7-1065G7 bits: 64 type: MT MCP arch: Ice Lake 
           rev: 5 L2 cache: 8192 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 23961 
           Speed: 3307 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 3086 2: 3118 3: 3112 
           4: 3115 5: 3113 6: 3101 7: 3154 8: 3140 
Graphics:  
           Device-1: Intel Iris Plus Graphics G7 vendor: Razer USA driver: N/A bus ID: 00:02.0 
           chip ID: 8086:8a52 
           Device-2: NVIDIA vendor: Razer USA driver: nvidia v: 440.100 bus ID: 58:00.0 
           chip ID: 10de:1f95 
Audio:     
           Device-1: Intel Smart Sound Audio vendor: Razer USA driver: sof-audio-pci 
           bus ID: 00:1f.3 chip ID: 8086:34c8 
           Sound Server: ALSA v: k5.4.0-42-generic 
Network:   
           Device-1: Intel Killer Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter driver: iwlwifi 
           v: kernel port: 4000 bus ID: 00:14.3 chip ID: 8086:34f0 
           IF: wlo1 state: up mac: <filter> 
Drives:    Local Storage: total: 484.20 GiB used: 28.35 GiB (5.9%) 
           ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLB512HAJQ-00000 size: 476.94 GiB 
           speed: 31.6 Gb/s lanes: 4 serial: <filter> 

[dolphin_oracle]

you will probably want our "ahs" editions for that machine.

I presume you are booting from a live-usb?

[jerume]

I presume you are booting from a live-usb?

yes

[jerume]

you will probably want our "ahs" editions for that machine.

Ok I am going to try

[SwampRabbit]

Ok I am going to try

Please do post back on your experience even if everything is good, especially the Quick System Info, it will be very helpful.

[jerume]

Sure I will.
Thanks for your support.

[jerume]

So i have tried the "ahs" edition and I have got the same results, beside that can't even CTRL-ALT-SUP.

An idea maybe?

[dolphin_oracle]

Do you see any messages at all or just the screen going black?

[jerume]

Just the screen going black.

[dolphin_oracle]

Have you tried the failsafe boot option?